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Privacy Policy

Privacy Policy

Last updated: 23 January 2026

At Pencil Case, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website or place an order.

Information We Collect

We may collect the following information:

  • Full name
  • Phone number
  • Email address
  • Shipping address
  • Order details
  • Payment status

Note: We do not collect or store card details.

Payment Information

All Visa card payments are securely processed through Paymob. We do not store, access, or process your card information. Paymob handles all payment data according to its own security and compliance standards.

How We Use Your Information

Your information may be used to:

  • Process and deliver orders
  • Confirm payments and orders
  • Provide customer support
  • Improve our website and services

Sharing Your Information

We do not sell or rent your personal data.

Your information may be shared only with:

  • Payment service providers (Paymob)
  • Shipping and delivery partners
  • Legal or regulatory authorities when required by law

Data Protection

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

Security Verification (Cloudflare Turnstile)

To protect our website from automated abuse, we use Cloudflare Turnstile. Turnstile may collect and process certain technical information (such as IP address and browser/device signals) as part of verifying that a visitor is human. Use of Turnstile is subject to Cloudflare’s Turnstile Privacy Addendum: https://www.cloudflare.com/en-gb/turnstile-privacy-policy/ We do not use Turnstile to collect payment card details or your order content.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.

Contact Us

If you have any questions about this Privacy Policy, please contact us: